CITTA
Aromatherapy Candle Tools Set Stainless Steel Candle Extinguisher Accessory 4-in-1 Set
Pickup available at One2world Office
Biasanya sedia dalam 24 jam
COLORS: Gold & Rose Gold
MEASUREMENTS: (Length x Width)
1.Tray: 23 x 9.5 (cm)
2.Wick Scissor: 18 x 6 (cm)
3.Wick Hook: 20 x 1.7 (cm)
4.Candle Snuffer: 19 x 2.4 (cm)
FUNCTIONALITY:
1. Tray: to hold candle care tools after use to prevent them from contaminating the table.
2. Wick Scissors: trim the black wick every time after burning to prevent causing black smoke.
3. Wick Hook: to push the wick into the wax pool, and straighten the candle wick after it is extinguished.
4. Candle Snuffer: to isolate oxygen and extinguish the candle to avoid black generated by blowing out the candle."
NOTE:
1. Due to the nature of handmade products, it is normal to observe a slight difference between the actual item and the one advertised in the listings. These include but are not limited to the slight difference in color, patter, shaper, dimension & weight.
2. Please keep in mind that the item may have a slight defect but is unnoticeable we do not regard small bumps, small dots as a defect. All sales are final.
3. All size and measurement are not 100% accurate, please allow 1-2cm differences due to manual measurement."
Shipping & Returns
Refund Policy
-----
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Shopify@one2world.com.sg.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@one2world.com.sg and send your item to: 3 Gambas Cres Nordcom I #07-12 Singapore 757088
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
3 Gambas Cres Nordcom I #07-12, Singapore 757088
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
